How to open HEIC files on Windows 10
.heic files inside the Photos app, you need two Microsoft Store items: HEIF Image Extensions (free) and HEVC Video Extensions (usually a small paid item), which together give Windows 10 the decoders it is missing.Windows 10 was released before HEIC became common, so a clean install has no HEIF support at all — a .heic usually shows as a plain white icon. Microsoft splits the fix into two pieces in the Store: the HEIF image extension handles the container, and the HEVC video extension handles the compressed image inside. You generally need both for the Photos app to render the picture.
Because the HEVC piece is a paid listing for most people, and Store installs are blocked on many managed Windows 10 machines, the browser converter is often the path of least resistance. It decodes the photo on your PC and never uploads it.
Two routes, depending on whether you want HEIC to open in Photos:
1.Convert in the browser (no Store, no admin rights)
Open the converter, drop your
.heicfiles, and save them as JPG or PNG. Nothing installs and nothing leaves your computer — this works on any Windows 10 PC.2.Add the two extensions so Photos opens HEIC
In the Microsoft Store, install HEIF Image Extensions, then install HEVC Video Extensions. Once both are in place, a
.heicopens in the Photos app on double-click.Microsoft Store›HEIF Image Extensions›HEVC Video Extensions
Last verified June 13, 2026.
Frequently asked questions
Does Windows 10 support HEIC out of the box?
Which extensions do I need for HEIC on Windows 10?
My Windows 10 PC blocks the Microsoft Store — now what?
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