Make your iPhone shoot JPG instead of HEIC
.heic files you already have stay as they are, and you can convert those to JPG here.This is the one setting that stops HEIC at the source. "Most Compatible" tells the camera to save the universally-readable JPG/H.264 instead of the space-saving HEIC/HEVC. The cost is storage: JPGs are larger, so your photos will take more room on the phone and in iCloud. For most people that trade is worth never hitting a "can't open this file" wall again.
The setting is the same on iPad (Settings › Camera › Formats). If you don't see a Formats option, your device is older than the iPhone 7 / the HEIC era and is already shooting JPG.
On your iPhone or iPad:
1.Open the Settings app
Tap the grey Settings gear icon on your home screen.
2.Tap Camera
Scroll down and tap Camera.
Settings›Camera
3.Tap Formats
At the top, tap Formats.
Settings›Camera›Formats
4.Choose Most Compatible
Under *Camera Capture*, select Most Compatible. New photos now save as JPG. To go back to space-saving HEIC later, choose High Efficiency instead.
Settings›Camera›Formats›Most Compatible
Last verified June 13, 2026.
Frequently asked questions
Does Most Compatible convert my existing HEIC photos?
.heic files are not touched. To turn those into JPGs, convert them here — the originals stay intact.What's the downside of switching to JPG?
I don't see a Formats option in Camera settings — why?
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